The BPO (business process outsourcing) industry is arguable the most important business industry in the Philippines at the moment. This is clearly evident by the fact that The Philippines recently edged out India as the call center capital of the world. The industry has grown by 46% annually since 2006, and there are currently over a million Filipinos employed in the BPO and related I.T sectors. By the year 2020, it is estimated that the BPO industry in the Philippines will generate up to 55 billion dollars, according to the World Bank.
This is approximately 11% of the country’s GDP. The revenue expected to be generated by BPOs in The Philippines is expected to reach 25 billion dollars by the year 2016 alone, and it is estimated that 1.5 million new jobs will be created by the BPO industry next year. This is one of the main reasons for credit rating agencies maintaining a stable outlook for The Philippines.
There is a range of reasons as to why The Philippines has emerged as the world’s leading call center industry. Some of the key reasons are:
· Lower labor costs.
· High skills of the young workforce.
· Fluent in speaking English.
· Very similar accent to Americans, and can easily mimic other accents.
· Filipinos are extremely patient and polite.
The facts above clearly demonstrates the importance of the Philippines BPO industry and why it is essential to tag and track the assets of your BPO business or company.
Call centers within the BPO industry in The Philippines are responsible for providing a huge quantity and variety of equipment for their staff. Each call center agent or member of staff is usually provided with a PC, a headset, in house software for doing their job, furniture and more. All of this comes at the expense of the company, and for large multinational call center companies in The Philippines, the costs of paying for all of these resources and equipment can be substantial.
With Paperless Trail’s asset tagger, BPO companies now have the ability to quickly and efficiently tag, identify and track all of their equipment and resources with an electronic asset register. This will help BPO business owners keep their asset information accurate and up to date.
By using Paperless Trail’s new Asset tagger, BPO and Call Center companies can now manage and track human resources and their equipment at all times, which means you’ll never have to worry about losing or misplacing your equipment ever again.
(*Image credits to www.herobpo.com)
Note: If this article leads to you making an inquiry to us, please use reference RE: AT-102 when you email us with your inquiry.